Terms of service

Last Updated: 17-05-2026

Welcome to SMARTSAMAAN. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By accessing this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • You will provide accurate and complete information
  • You will not use our products or services for any illegal or unauthorized purpose

We reserve the right to refuse service to anyone at any time for any reason.

2. Account Terms

To access certain features, you may be required to create an account.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities conducted under your account
  • Providing accurate and updated information

We reserve the right to suspend or terminate accounts suspected of fraudulent, abusive, or unlawful activity.

3. Pricing and Payments

All prices listed on SMARTSAMAAN are displayed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Modify prices at any time without prior notice
  • Correct pricing errors or inaccuracies
  • Cancel orders affected by incorrect pricing

Payments must be completed through approved payment methods available on our website. Orders will only be processed after successful payment confirmation.

4. Product Descriptions

We strive to ensure that product descriptions, images, and specifications are accurate and up to date. However:

  • Actual product colors may vary slightly due to screen settings
  • Minor variations in packaging or design may occur
  • We do not guarantee that all product descriptions are completely error-free

If you receive a product significantly different from its description, please contact us at [EMAIL ADDRESS].

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel orders at our discretion
  • Limit quantities purchased per customer
  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment has been processed, the applicable refund will be initiated.

6. Shipping and Delivery

We aim to process and dispatch orders within [3-5 BUSINESS DAYS].

Delivery timelines may vary depending on:

  • Customer location
  • Courier availability
  • Weather or operational delays
  • Public holidays or unforeseen circumstances

While we strive for timely delivery, SMARTSAMAAN is not liable for delays caused by third-party logistics providers.

Customers are responsible for providing accurate shipping information. We are not responsible for orders delayed or lost due to incorrect addresses provided by customers.

7. Returns and Refunds

Returns, refunds, and exchanges are subject to our Return & Refund Policy.

Customers are advised to review the policy carefully before making a purchase.

For return-related assistance, please contact us at www.smartsamaan.in

8. Prohibited Uses

You agree not to use the website:

  • For unlawful or fraudulent activities
  • To violate any laws or regulations
  • To transmit malicious software or harmful code
  • To interfere with website security or operations
  • To misuse customer information or intellectual property
  • To engage in abusive, defamatory, or harmful conduct

Violation of these terms may result in termination of access to our services.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Text
  • Website design

is the property of smartsamaan and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is prohibited without written permission.

10. Limitation of Liability

To the maximum extent permitted by law, smartsamaan shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits, revenue, or data
  • Delays or interruptions in service
  • Product misuse by customers
  • Third-party service failures

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of such third parties.

Customers should review third-party terms and privacy policies before engaging with those services.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes will become effective immediately upon posting on this page. Continued use of the website after changes constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

14. Contact Information

For questions regarding these Terms of Service, please contact:

SMARTSAMAAN

Email: www.smartsamaan.in